FAQ Categories:

General Questions

I DON'T SEE MY QUESTION HERE OR ON THE WEBSITE, CAN YOU HELP?

Sure, Please visit our Contact Us page!

ARE THERE SEATS? HOW DOES THE SEATING WORK?

There are no seats.

WHAT TIME DOES THE FESTIVAL END?

Around 11pm on Saturday and around 10pm on Sunday.

WILL YOU BE POSTING SET TIMES IN ADVANCE?

Yes. Set times will be posted on the website and mobile app closer to festival dates.

HOW DO I INQUIRE ABOUT A MEDIA/PRESS/PHOTO PASS?

Please visit our Contact Us page.

ARE YOU HIRING WORKERS, VOLUNTEERS, PHOTOGRAPHERS/VIDEO PEOPLE, ETC FOR THE EVENT?

No. But, thanks for checking! If we change our minds or anything opens up we will post about it.

CAN I PASS OUT FLYERS OR PROMOTIONAL ITEMS INSIDE THE VENUE? WHAT ABOUT OUTSIDE?

No.

CAN I SELL MY STUFF IN THE PARKING LOTS?

No. If you don’t have vending approval from the festival organizers, your items will be surrendered/confiscated.

Will there be lockers?

Yes

Will there be bike racks/bike parking to lock bikes?

Yes

How much is bottled water?

Bottled water will be $2.00

Will there be phone charging stations?

Yes


Passes & Orders

I HAVE A QUESTION ABOUT MY ORDER

Please contact Ticket Purchase Support.
M-F 9:00am-5:00pm (MST)
http://support.festivalticketing.com
Submit a support ticket HERE.

Can my pass be scanned from my mobile device?

The scanners are equipped to scan mobile passes, but we highly recommend that you print them out because cracked, dirty, dim, and glared screens can cause delay in entry.


What Can I Bring?

DO YOU HAVE A LIST OF WHAT IS AND ISN'T ALLOWED?

YES, check the RULES page.